bet299 Terms and
Conditions – Know Your Rights

To register and use bet299, you must meet all of the following eligibility requirements. bet299 reserves the right to request proof of eligibility at any time, and accounts that cannot be verified will be suspended pending review.

• You must be at least 18 years of age at the time of registration.
• You must be registering as an individual acting on your own behalf, not on behalf of another person or entity.
• You must not be a resident of any jurisdiction where online betting is explicitly prohibited by law.
• You must not be an employee, contractor, or immediate family member of an employee of bet299 or any of its affiliated companies.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

When you register on bet299, you are required to provide accurate, complete, and up-to-date personal information. Providing false information is a violation of these Terms and may result in immediate account closure.

• Each player may hold only one active account on bet299. Duplicate accounts will be merged or closed at bet299's discretion.
• You are responsible for keeping your login credentials — username and password — confidential. Do not share your account details with anyone.
• If you suspect unauthorised access to your bet299 account, contact support immediately at [email protected].
• bet299 is not liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.
• Account verification (KYC) may be required before withdrawals are processed. You may be asked to submit a copy of a valid ID and proof of payment method.

bet299 supports bKash, Nagad, and Rocket as primary payment methods for players in Bangladesh. All transactions are processed in BDT (Bangladeshi Taka). The following rules apply to all deposits and withdrawals on bet299.

• The minimum deposit on bet299 is ৳100. There is no maximum deposit limit, though large deposits may trigger additional verification.
• Deposits are credited to your bet299 account instantly in most cases. If a deposit does not appear within 30 minutes, contact support with your transaction reference.
• The minimum withdrawal amount on bet299 is ৳500. Withdrawals are processed to the same payment method used for the deposit.
• Withdrawal processing times are typically within 1–6 hours for bKash and Nagad. Bank transfers may take longer.
• bet299 does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees.
• Withdrawals may be held for review if the account has not completed KYC verification, or if unusual activity is detected.
• Funds deposited on bet299 must be used for betting. Depositing and immediately withdrawing without placing bets may be treated as an attempt to use bet299 as a money transfer service, which is not permitted.

bet299 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general terms, as well as any specific terms stated in the individual promotion.

• Bonuses are credited to your bet299 account after the qualifying deposit or action is completed.
• All bonus funds carry a wagering requirement that must be met before the bonus or any winnings derived from it can be withdrawn. The specific wagering requirement is stated in each promotion's terms.
• Wagering requirements on bet299 must be completed within the time limit specified for each promotion. Unused bonus funds expire after this period.
• Free spins winnings are typically credited as bonus funds and subject to the same wagering requirements.
• bet299 reserves the right to cancel any bonus if there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or coordinating with other players.
• Only one welcome bonus is available per player, per household, and per device. Attempting to claim the welcome bonus more than once is considered abuse.
• bet299 may modify, suspend, or cancel any promotion at any time. Players will be notified of significant changes where possible.

The following rules apply to all bets placed on bet299, including sports betting, casino games, live dealer games, and crash games. By placing a bet on bet299, you accept these rules in full.

• All bets are final once confirmed. bet299 does not accept requests to cancel or modify a bet after it has been placed, except in cases of obvious technical error.
• In the event of a technical error that results in an incorrect payout, bet299 reserves the right to correct the error and adjust the payout to the correct amount.
• For sports betting, if an event is cancelled or postponed and not completed within 24 hours of the original scheduled time, bets will be voided and stakes returned.
• bet299 reserves the right to limit the maximum bet amount for any player or any market at its discretion, particularly for players who consistently win at high stakes.
• Bets placed using bonus funds are subject to the minimum odds requirements stated in the relevant promotion terms.
• In the event of a dispute regarding a bet outcome, the decision of bet299 is final. Disputes must be raised within 7 days of the event result being published.
• All casino game outcomes on bet299 are determined by certified random number generators. The results are not influenced by bet299 or any third party.

bet299 is committed to promoting responsible gambling. The platform provides a range of tools to help players stay in control of their betting activity. These tools are available to all registered players at no cost.

• Deposit limits: You can set daily, weekly, or monthly deposit limits on your bet299 account. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session time limits: You can set a maximum session duration after which you will be automatically logged out of bet299.
• Self-exclusion: If you feel you need a break from betting, you can self-exclude from bet299 for a period of your choosing. During self-exclusion, you will not be able to log in or receive promotional communications.
• Reality checks: bet299 can send periodic reminders showing how long you have been playing and how much you have wagered during the session.

If you are concerned about your gambling habits, we encourage you to use these tools and to visit our dedicated Responsible Gaming page for further information and support resources.

The following actions are strictly prohibited on bet299. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities.

• Creating more than one account on bet299 to claim multiple bonuses or circumvent account restrictions.
• Using automated software, bots, scripts, or any other tool to interact with bet299 in a way not intended for human players.
• Colluding with other players to gain an unfair advantage in any game or betting market on bet299.
• Exploiting software bugs, glitches, or errors to gain an advantage. Any winnings obtained through exploitation will be voided.
• Initiating fraudulent chargebacks or payment disputes after using funds on bet299.
• Using bet299 for money laundering or any other illegal financial activity.
• Providing false personal information during registration or verification on bet299.
• Attempting to access another player's bet299 account without authorisation.

All content on the bet299 platform — including but not limited to logos, graphics, game interfaces, software, text, and design elements — is the property of bet299 or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any bet299 content without prior written permission.

The bet299 name, logo, and brand identity are trademarks of the platform. Unauthorised use of these trademarks is prohibited and may result in legal action.

To the fullest extent permitted by applicable law, bet299 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions.

• bet299 does not guarantee uninterrupted access to the platform. Scheduled maintenance and unexpected outages may occur.
• bet299 is not responsible for losses caused by internet connectivity issues on the player's side.
• In the event of a system failure during a live game or bet, bet299 will make reasonable efforts to reconstruct the game state and resolve the situation fairly.
• The total liability of bet299 to any player in connection with any single incident shall not exceed the amount deposited by the player in the 30 days preceding the incident.

Either you or bet299 may close your account at any time. The following conditions apply to account termination.

• If you wish to close your bet299 account, contact support at [email protected]. Any remaining real-money balance will be returned to your registered payment method after verification.
• bet299 reserves the right to suspend or permanently close any account that violates these Terms, without prior notice.
• If your account is closed due to a Terms violation, any bonus funds and associated winnings will be forfeited. Real-money deposits may be returned at bet299's discretion depending on the nature of the violation.
• Accounts that have been inactive for 12 consecutive months may be classified as dormant. bet299 will attempt to contact you before any action is taken on a dormant account.

bet299 reserves the right to update or modify these Terms and Conditions at any time. When significant changes are made, bet299 will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Continued use of bet299 after changes to the Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the bet299 support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the bet299 platform after login
• FAQ: Visit our FAQ page for answers to common questions